I will add to this page as needed. :) Over the years there have been some questions that get asked more than others so I made this page so I can quickly link people to it. First the MOST frequently asked question:
Q: When will I get my order?
A: The short answer is, I ship Tuesdays and Thursdays, USPS First Class, which takes 3-4 days in the US. If you are NOT in the US, please Google how long something will take to get to you from California using USPS First Class, because if you ask me, that's what I will do. I don't have shipping times for every country committed to memory, and it varies SO much across the world.
When I ship your order depends on when you place it. Orders placed up to early afternoon Monday PST will most likely go out Tuesday. Then orders placed up to Wednesday early afternoon PST will go out Thursday. Anything placed after then will not go out until the following Tuesday. That's why some orders go out quickly and some can take a week to go out, it all depends on when I get the order. My workload can play a factor but for the most part I will work as late as I have to to stay on top of orders, especially Monday, as most people tend to order over the weekend (I work Sundays too when I have a lot of orders). Keep in mind that if Monday is a holiday it can push everything forward a day, and I will ship Wednesday and Friday instead.
PLEASE DO NOT FORGET that I do not keep many blank t-shirts on hand so if you order a shirt you need to allow me extra time to buy one. I run my errands on Tuesdays and Thursdays so that's when I would get it, then it would most likely go out the following shipping day.
From August through mid-October I tend to be swamped with Halloween orders and will work more days as needed and will sometimes also ship Saturdays. In my shop policies it says to allow up to two weeks for delivery (in the US); to be fair that's just to cover my butt and you'll probably get it sooner.
Q: Can you ship my order faster? I will pay to upgrade to faster shipping.
A: No. I do not ship Priority, or Overnight, or anything besides First Class (and forget FedEx, I don't deal with them anymore). Nor will I make a special trip to the post office for you. Over the years I've had to put my foot down about this as its not worth the stress. A lot of the patches I make are also made by other people on Etsy so if my schedule doesn't work for you try someone else.
Q: Can you add a Velcro backing to my patch?
A: No I do not offer that.
Q: Can I get Team Fortress 2/Half Life patches?
A: No, the company threatened to sue. I no longer make those patches.
Q: Can I get a glowing Atlantis necklace?
Yes but not through Etsy, the info on those necklaces is here. Please read that and then email me with the info to order.
This page owned and maintained by C. "Sparky" Read.